Payment methods
You can buy from us safely. We offer our customers the most frequently used payment methods and high security. We use 128-bit SSL encryption in our shopping cart system. We NEVER store credit card numbers or other confidential information when our customers make payments online. That's why hackers or thieves never get access to our customers' payment information.
Payment service provider
Paytrail Oyj (2122839-7) operates as the payment intermediary service provider and in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In cases of complaints, we ask that you first contact the supplier of the product.
Paytrail Oyj, business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
https://www.paytrail.com/kuluttaja/maksupalveluethods
Bank charges
You can use the payment buttons of all Finnish banks. You can pay with the payment buttons of Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpanki, Osuuspanki, POP bank, Säästöpanki, S-banken and Ålandsbanken. Your account statement shows Paytrail Oyj as the payee, which forwards your payment to the online retailer. From the online store, you will be directed directly to your own bank to make the payment securely.
Credit card payments
You can pay in the online store with Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard and American Express cards. The online store uses the international Verified by Visa, MasterCard SecureCode and American Express SafeKey authentication services. Paytrail Oyj appears as the recipient of the payment on the card invoice and forwards the payment card payment paid by the customer directly to the merchant. Card payment is made using a securely protected payment form, and the payment card information is not stored in the online store's systems.
When will my card be charged?
Your card will be charged when you place the order. If you return products, the amount will be credited back to your credit card account.
Is my credit card information safe?
Your card information is encrypted using SSL technology to secure your information. The encryption system that complies with high standards guarantees that making purchases with a credit card in our store is safe, and that your information cannot be accessed by third parties under any circumstances.
3DS authentication
Our checkout process uses 3DS authentication (the system used by Visa, MasterCard SecureCode and American Express SafeKey). These services ensure that your existing credit card account is not used without authorization when shopping with us. If you want to get more information about the matter or if you encounter problems in the confirmation process, please contact the entity that issued your credit card directly. We do not have the ability to influence the payment confirmation processes and therefore unfortunately cannot help with confirmation questions.
- no other fees are associated with the use.
Mobile payment methods
Mobile payment methods Pivo, MobilePay and Siirto are services that work in the application, with which you can pay for online purchases as a bank transfer from your account or as a card payment from your card by accepting the payment in the respective application. Pivo also accepts Siirto payments, which means that the payment can be accepted in any application that supports Siirto. Apple Pay is a service that works on an Apple device, which allows you to pay for purchases with a payment card connected to the device.
Invoice and installment services
Invoicing and installment services via Paytrail are offered by OP, Collector, Jousto and AfterPay. Collector also offers an invoice and installment payment option for business customers.