Privacy Policy

This Privacy Policy explains how YeS! Your eShop collects, uses, shares, and protects personal data.

Business details

Business name: Your eShop Company
Online store: YeS! Your eShop
Business ID: 3447590-1
VAT ID: FI34475901

Address:
Your eShop Company
Kränintie 18
29900 Merikarvia
Finland

Email: customers@youreshopcompany.com
Phone / WhatsApp: +3584578328639

What information we collect

We may collect and process the following types of personal data:

• name
• billing and shipping address
• email address
• phone number
• order details
• payment-related information processed through secure payment providers
• customer communication
• technical website usage data, such as cookies, device information, analytics data, and similar data

How we use personal data

We use personal data to:

• process and manage orders
• deliver products
• provide customer support
• communicate about orders, shipping, returns, refunds, and local pickup
• process payments and prevent fraud
• comply with legal, accounting, tax, and regulatory obligations
• maintain, protect, and improve our store and services

Legal basis for processing

We process personal data on the basis of contract performance, legal obligations, legitimate interests, and, where required, consent.

Examples include processing order and contact details to fulfil orders, retaining accounting records to comply with legal obligations, improving store functionality based on legitimate interests, and using cookies or marketing-related tools where consent is required.

Shopify services

Our store is hosted on Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services to you.

When you visit our store, place an order, or interact with our services, Shopify may collect and process personal data to provide the Shopify services, including services based on your interactions with our store, other merchants, and Shopify.

We may share necessary personal data with Shopify and other service providers that help us operate our store, process orders, provide customer support, improve our services, and comply with legal obligations. These service providers may process data in countries outside your country of residence.

You can learn more about how Shopify processes personal data in Shopify’s Consumer Privacy Policy.

Payments

Payments are processed securely through Shopify Payments and other enabled payment providers shown at checkout.

We do not store full payment card details ourselves.

Please do not send full payment card details by email, phone, WhatsApp, or any other customer service channel.

Shipping and service providers

We may share necessary information with logistics, payment, technical, analytics, and customer service providers to fulfil orders, operate the store, provide customer support, and improve our services.

Only the information necessary for the relevant service is shared.

Cookies and analytics

Our store may use cookies and similar technologies for functionality, analytics, security, fraud prevention, and customer experience.

Customers can manage cookie preferences where available.

Data retention

We retain personal data only as long as necessary for order processing, customer service, legal obligations, accounting, tax purposes, dispute resolution, and legitimate business purposes.

Customer rights

Depending on applicable law, customers may have the right to request access, correction, deletion, restriction, portability, or objection regarding their personal data.

Where processing is based on consent, customers may have the right to withdraw consent at any time.

Data security

We take reasonable measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

No online service can be guaranteed to be completely secure, but we use trusted service providers and secure systems to operate our store.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on this page.

Contact

For privacy-related questions or requests, please contact us at:
customers@youreshopcompany.com
+3584578328639